Frequently Asked Questions

How long does a visit last and what is included?

A typical visit will last 20-60 minutes or more, depending on the amount and type of animals that are being cared for, as well as any extra services requested. Administering regular medication is also included at no extra cost.

Services such as stall cleanings, grooming and exercising can be requested at an additional charge.

In addition to caring for your animals, we can also perform optional household tasks, including taking in your mail & newspapers, turning on and off lights, watering plants, and more. These tasks are free on request, and help to give your home a “lived in” look to deter potential burglars while you are away.

 

What animals will you care for?

Our business focus is on farm and livestock, including equines, cattle, goats, sheep, llamas/alpacas, and poultry/waterfowl (including more exotic “farm” birds such as pigeons/doves, guineas, peafowl, pheasants, emus & ostrich). We also will care for exotics and house pets, such as dogs, cats, reptiles, aquariums, parrots, small animals, ferrets, etc.

 

Do you offer boarding?

Currently we do not offer boarding at our location, and only offer pet sits to your home or farm, as well as dog walking services.  We can tailor our pet sitting schedule to best meet your pet’s needs, and most pets are happiest in their home. Some, however, may be better suited for boarding, and there are several great boarding facilities in the Monadnock Region that should meet your needs.

 Are you insured?

Yes, we are insured through Pet Sitters Associates, LLC.

Lily has also been certified in Pet First Aid and CPR through Pet Tech, the first international training center dedicated to CPR, First Aid & Care for dogs and cats.

References are also available at request and at the time of the initial interview.

 

What is your Ready Key Program?

At the initial Meet & Greet, we ask that you provide 2 copies of keys needed for the entry we are to use during service. One key will be kept with the sitter during dates of service, and the second is a back up key which is left in a locked key safe in the office. Once services are ended, both keys are kept in the locked safe. Keys are numbered, and do not include owner’s name or address for security purposes.

The best benefit of using the Ready Key Program is that you can book visits on short notice, and we’ll already have the key on hand. Just call, get a confirmation that we’re available and book!

Another benefit is that there is no need to schedule to have the key picked up or dropped off. There is a charge of $10.00 per pick up and drop off if you prefer to not use our Ready Key Program.

* We prefer not to use garage door openers as only means of entry, because if there is a malfunction or power outage, we would not have another access to your pets to care for them.

What areas do you cover? Will you do outside your regular area?

Base rates are for up to 6 miles of our home office in Troy. We will generally travel up to 12 miles maximum.

 

How much do you charge?

Visits and walks start at $20. Prices will vary depending on location and type of visit (regular/walk, hourly, overnights, poop scooping, etc). We do not charge per pet, but per visit. Please call or email for detailed pricing.

What do you accept for payments?

Payments accepted by cash, check, credit card (via online portal).

How experienced are you with caring for animals?

We are longtime animal owner, and currently own & raise heritage breeds (Dominique & Silkie chickens, Narragansett turkeys & Silver Fox rabbits),  as a Paint horse, 2 dogs (German Shepherd Dog and American Pit Bull Terrier), 2 DLH cats, as well as various lizards, snakes, frogs, toads, fish & invertibrates. We have owned or cared for a great variety of animals, including all the above plus sheep, goats, ducks, geese, budgies & cockatiels, rodents of all kinds, snakes of all sizes (little garter snakes to big Burmese pythons!), native & exotic aquarium fish, turtles, iguanas & other lizards, and even tarantulas and other “creepy crawlies.”

In the past Lily was an Assistant Aquarist at a science museum in Massachusetts, and cared for many different native and exotic fish, reptiles & amphibians in the live animal displays. She has also worked for a short time at the local Humane Society and cared for the dogs, cats, small animals and was the resident “care expert” on the occasional iguana or snake that passed through.

Lily was the Keene Sentinel’s “Monadnock Profile”
for Saturday, November 11, 2012.

Husband and business partner Ron has been a stableman at a local horse boarding stable, and has experience in handling horses, as well as sheep shearing and general farm maintenance.

Farm animal line